Personal service remains the key in opening doors for small businesses

Jeff Wessels (left), president and chief operating officer of Crown Bank, Edina, Minn., and his colleagues, helped Mike Killeen when the covid pandemic threatened to interrupt business at the iconic First Avenue nightclub where Killeen is chief financial officer.

Jeff Wessels (left), president and chief operating officer of Crown Bank, Edina, Minn., and his colleagues, helped Mike Killeen when the covid pandemic threatened to interrupt business at the iconic First Avenue nightclub where Killeen is chief financial officer.

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Attracting and retaining small and medium-sized business customers for community banks is as competitive as it’s ever been, if not more so.

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