Unlock the value of your ATMs through managed servicesUnlock the value of your ATMs through managed services

ATMs are critical to the success of your bank. Today's customers want and expect immediate access to their money – at every ATM location, 24 hours a day. ATMs remain the leading touch point for a bank to interact with customers. The quality of the ATM customer experience drives customer loyalty..When your ATMs are down, your customers are frustrated. A fleet of under-performing ATMs can cost you customers. A steady flow of angry Facebook comments and Twitter feeds attest to these outages and prove that point. Can your bank afford this risk?.In today's increasingly regulated and competitive economy it is imperative for you to capture the maximum return on technology investments – and that includes your ubiquitous but often overlooked fleet of ATMs. .Regulatory upgrades and compliance issues are two of the biggest challenges facing the industry today. Strict government regulations and ongoing compliance issues – last year's Americans with Disabilities Act and EMV now on the immediate horizon – can be an operational nightmare. Focusing on these challenges can steal precious time and resources away from other priorities. .And let's not overlook all the traditional everyday challenges your staff must handle to provide premier ATM service. Machines break down, supplies run out and the paperwork can be overwhelming..A flexible, turnkey ATM program can offer complete client support and card management, Web-based reporting and a service guarantee. The top-tier of managed services providers will also offer a modified outsourcing plan, in which the bank owns the ATMs and contracts with the vendor for only the services that are needed. With either type of program your bank can be assured of receiving the expertise and technology to prepare your ATMs for the future..Bankers spend millions on providing the best services and building inviting locations to attract customers. Now is the time to make the same type of investment in your greatest customer touch point – your fleet of ATMs. The right partner for outsourced managed services will have the tools and the dedicated staff in place to make sure your ATMs have the same engaging appeal and the best "uptime" in the industry. .For more information, contact Elan Financial Services at 800-343-7064.