It’s hard to imagine a world where online purchases do not dominate the retail landscape, but there was such a place, once. And yes, people still had to put ink to paper to sign a contract. That started to change in 2000 when President Bill Clinton signed the “Electronic Signatures in Global and National Commerce Act.” In the beginning, banks still had to give customers the right to receive paper documents or the right to refuse to receive electronic notices. It was a paradigm shift for all, and it required education and trust.
