Artificial intelligence, or AI, is one of the buzzwords on the lips of many of the presenters at the 2025 Acquire or Be Acquired conference this week in Phoenix. Survey results shared at one breakout session on Monday showed the bank departments some speculate are most likely to be disrupted by AI. In order, they are: Fraud detection and risk management; back office (reconciliation, compliance); loan underwriting and credit analysis; customer service, and marketing.
